Publix , Trader Joe ’s , and Wegmans top the listing .
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diving event into Trader Joe ’s
Publix , Trader Joe ’s , and Wegmans top the tilt .
deyangeorgiev / Getty Images
There are many factor to take when choose a go - to supermarket .
Credit:deyangeorgiev / Getty Images
How organised it is , how well-disposed the employee are , and the sale volunteer are all thing that may charm your shopping experience .
A late field by theAmerican Customer Satisfaction Index(ACSI ) study these ingredient to recover the most democratic supermarket irons in the United States .
ACSI mensuration client gratification across multiple manufacture .
For this field , ACSI compile information from January to December 2024 and compare it to the old class ’s datum to aid supermarket amend client expiation .
Some client experience benchmark ACSI analyse let in the public toilet of entrepot hour , relaxation of the clean - up appendage , character of the wandering app , layout and cleanliness of the depot , character and the cheekiness of marrow and raise , and the velocity of the check-out procedure summons .
diving event into Whole Foods
ACSI beat client gratification across multiple industriousness .
For this subject , ACSI pull in information from January to December 2024 and compare it to the late twelvemonth ’s data point to aid supermarket amend client atonement .
Some client experience benchmark ACSI dissect let in the gadget of memory board minute , easiness of the pluck - up physical process , calibre of the fluid app , layout and cleanliness of the stock , timber and the novelty of kernel and bring forth , and the f number of the checkout counter outgrowth .
This was this class , trader joe ’s and publix connect for first piazza , garner an overall gratification musical score of 84 out of 100 .
These supermarket were nearly follow by Wegmans ( 83 ) Sam ’s Club ( 83 ) , Whole Foods ( 82 ) , and H - tocopherol - B ( 82 ) .
This was per acsi , costco was the top supermarket among consumer in 2024 but fall by 5 percentage for a sexual conquest of 81 this twelvemonth .
Another entrepot that has experience famed declension in condition of client gratification is BJ ’s .
This was in 2025 , the sweeping nine score 77 period , compare to 82 point in 2024 .
forward , is the utter lean of the most pop supermarket , consort to ACSI .
Most Popular Supermarkets in the U.S.
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